Grandber Sisustus OÜ – warranty against defects in functionality of furniture
Furniture is manufactured from tested materials, parts, mechanisms and connecting components of good quality. Functionality and reliability of materials and structures are monitored constantly in the plant and tested by independent research institutions. Our furniture meets the SFS quality standards. Quality materials, tested and constantly monitored production operations and methods, professional skills of employees and high awareness of quality enable us to grant a 2-year (two year) warranty against defects in functionality (hereinafter: warranty) of the commissioned kitchen units, wardrobes and sliding door systems.
Warranty start date
Covered by warranty
Warranty of our products covers the following defects in normal use at a home/dwelling:
Warranty shall not cover:
Warranty shall be valid provided that:
A customer shall contact the seller to initiate a warranty compensation process.
If the goods are defective, the seller and the buyer shall prepare a mutual statement listing the defects found in the goods. The seller shall replace the goods non-compliant with the quality requirements and standards at the seller’s expense. The buyer shall notify the seller about non-compliance within 1 week (one week) from the moment the buyer became aware or should have become aware of non-compliance.
If a defect subject to compensation in accordance with the terms and conditions is discovered in furniture, the seller shall deliver, without installation and at the seller’s expense, to the customer in the territory of the Republic of Estonia as quickly as possible after compensation obligations have been identified, a new compliant component to replace the defective component, or if the availability of the relevant component is limited, a component that is as similar as possible to the original component. Colour differences between furniture delivered because of warranty and the initially delivered furniture may occur. These shall not cause any compensation obligation for the seller. If warranty compensation covers a component (a fastener, mechanism, door model or other item) which it not available because of termination of production but the customer demands a component that matches the original, the seller has the right to pay the customer compensation in cash that is equal to the initial price of the component under warranty.
According to § 230 (5) of the Law of Obligations Act, a warranty against defects does not preclude or restrict the right of the buyer to use other legal remedies arising from law or the contract.